Skip Navigation LinksHome > Videos > Video from a Categories

How do you create great customer experiences?

User Name: ZohoChannel
Name: Zoho Interviews
Contact Me:
Home Page:
A collection of interviews by CRM Experts, Zoho customers, and Media on the CRM trends. These interviews were sponsored by Zoho during the recently held CRM Evolution 2011 Conference, New York, USA. [More]
Viewed Times: 730 Add Date: 04/25/2014  
At the CRM Evolutions 2012 conference in New York City, industry experts and people who use CRM get together to learn about the newest ways they can improve their process through best practices and new technologies. While some of the discussion can be really high level, the basic issue of creating great customer experiences is the ultimate goal. In an effort to understand how to deliver on this most basic of principles of CRM, I asked attendees at the opening night party of the CRM Evolutions conference, "How do you create great customer experiences?" Here are their responses.

Post a Comment

Name: (Optional)
Email: (Optional, you can get an email if somebody replys your comments)*
Email me if somebody respons my comment below:
Enter Text
as Below:
(case insensitive, if hard to read, click the "get a new one" button)
* Your email address will not be shared with any third parties for any reason.
** Maximum 1000 charactors.