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Zoho Mail: How to increase the Zoho Mail storage



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Name: Mike Chauhan
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Add Date: 09/25/2012
One Zoho CRM / Mail user had too many emails needed to be fetched from gmail, and ended up exceeding the 5GB Zoho mail limits. here is the solution from Zoho Mail Support
The account XXXXX got blocked after exceeding the allocated storage of 5 GB. We have unblocked it now. To avoid the account from getting blocked again, please ask the user to follow the steps below to purchase additional storage :

Login to the account XXXXXX through https://mail.zoho.com/ and open this link https://mail.zoho.com/biz/cpanel.do in another tab of the same browser >> he will be asked to create an organization >> specify an Org name and he will be taken to the Control Panel >> click the Subscription link in Control Panel and purchase the storage as per the requirement >> once done, click Mail Storage and allocate the purchased storage to the account from the drop down.

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