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Zoho CRM - Install Zoho CRM Plugin for Microsoft Outlook - 2 Way Sync ?

User Name: jamest85
Name: James Tang
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Google Apps for Work Partner, Certified Zoho CRM Consultant. 7 years experience on Zoho consulting, implementation, and programming using C#, VB, Php..., 15 years of total IT experience including prog... [More]
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Add Date: 08/26/2011
From Zoho CRM support guide: "You can copy customer-specific emails (incoming/outgoing) from MS Outlook to Zoho CRM ....."
So that means, you can push emails from Outlook to Zoho CRM related Contact's email section.

However if you send emails from Zoho CRM section, you won't get those emails pushed back to your Outlook.

If you are the Outlook fan for sending/receiving emails, then you are treating your Zoho CRM mail section as only for Read / Reference purposes, that is Ok.

Personally, I will recommend to use Zoho mail add-on, and use Zoho Mail as your Mail Client. (replace Outlook).

Here is the link talking about ZOHO CRM: Advantages of using Zoho Mail Add on....

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